Wednesday 8th June 2011. Sometimes we ask customers to provide evidence when taking out their car insurance policy, this is to protect customers from fraud and is an industry standard so it is important any items requested are sent to us promptly. Verification can help ensure real people write reviews about real companies. Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. Lost my money and my time trying to deal with them. Effectively, GO Skippy have called myself and my bank liars and once presented with the written proof that the payment had been made, the story suddenly changed to one of We can not find that payment it does not exist as far as we are concerned. Alternatively you can obtain a copy of your driving record by writing to the DVLA enclosing a cheque or postal order for 5 made payable to DVLA Swansea. Our Smart Money People can read and write reviews of their GoSkippy products, which helps others n the community find the best insurance product. I would like to investigate your policy further and offer some clarification regarding the issue at hand. Kind Regards Bronwen. 2.6K Posts. See below for my list of complaints (Start from the bottom and read up). Go Skippy are a broker so not listed here (you'd have to find who provides the actual cover) but a lot of small insurers are: http://defaqto.com/star-ratings/car-insurance Edit: my searches finally loaded - Go Skippy is underwritten by another insurer so it just sells one insurers products. They may include your proof of No Claims Discount in your renewal or cancellation letter, send a specific proof of No Claims Discount letter or only send proof if you request it. Anyone can write a Trustpilot review. 09:29 WHO Wants Proof Behind US Claims of Covid Origin More.. 09:07 At least 17 killed in fire at Indonesia fuel storage depot ; 08:53 At least four dead, thousands evacuated in Malaysia floods ; 2023-03-03; 20:10 Lebanon to establish new seaport that provides all necessary services to the petroleum companies: minister Easy to renew my policy. My experience was ok, just had a bit of bother trying to pay for my cover but got there in the end,you employee was very precise which was good. Angry doesnt even come close to how I feel right now. Adrian Flux have over 50 years experience of arranging specialist insurance policies to suit any situation, and we are not restricted by computer rates or systems. Then an email straight after asking for payment. charlotte ritchie relationship. what an absolute joke of an insurance company. None (Unless a claim has been made) No Refund ** Before policy starts. Had to call twice about my car insurance and staff were helpful and tried all my options over the phone. Generally, there are three main ways for you to find your proof of no-claims bonus: reading your cancellation notice, reading your renewal notice or checking online. so i sent all the paper work i have from previous insurer and they said this wasnt satisfactory and i have 3 days to provide them with correct documentation or face another charge!!! Failure to provide us with this evidence, if requested to do so, within 21 days of the start . with us, please refer to our Terms of Business. 3) On Wednesday 5th March, at 10.31pm I received a text message informing me that as of midnight Sunday 2nd March my car insurance had been cancelled due to non payment of premium. See all of your documents in 1 place. I then phoned customer help and what a shambles, it didn't matter how many times I said what I wanted the person could not understand what I was asking fora 38 minute phone call later I finally got the insurance that I required. Even though I hadn't claimed for anything and have the email stating my no claims so unsure if I'm gonna have to start again! Clause: No Claim. Please note that we use insurance industry databases to verify the information you provide and will contact you should we find any discrepancies. hb``` , cbZ^<4z? Over 350,000 people already trust us with their car insurance because were affordable and reliable. I was told two weeks prior to that it was 35! Catbrain Lane When your policy is up for renewl so you can pass this onto a new company Id say stay away from finance companys and check your credit history. We cant accept your Certificate of Motor Insurance from your previous insurer. 9) I have been blacklisted for want of a better word, because I now have to state on any insurance quote that I have had a policy cancelled, this effectively massively increases the cost of my insurance all through no fault of my own. %%EOF i shall keep you posted as to the responce i get from GO ROBBERY (SKIPPY) and i can imagine that this isnt over from them as i will have no doubt i will be reciving some sort of finacial penalty from this joke company despite the fact i havent entered into any financial commitment with them all i have done is paid and paid PLEASE DO NOT USE GO SKIPPY!!!!!! Kind Regards, Bronwen. GoSkippy Insurance is a trading name of Somerset Bridge Insurance Services Ltd and are authorised and . Good day, Thank you for the feedback. before cancelling. Very happy with the service, best deal for a first time rider! Kind Regards Bronwen. If it's a comprehensive policy, they get fully comprehensive protection too. This is our registered office only and we do not deal with in person customer queries at this address. that should have set my alarm bells ringing and set my expectations from this company into minus figures, however that was just the start of this companies mess ups and 6 months on I dont expect the latest issue to be resolved without involving the insurance ombudsman. I transferred funds into my bank account and made the payment Friday 28th Feb, the payment was successful. Same type of bullshit has happened to me. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. With your Swift Space online account, you can: Change, update and manage policy details with no admin charges. She has truly helped me resolve the issue with my policy and took the extra mile to ensure I was satisfied. alexander kuznetsov dermatology $ 0.00 Cart. Anyone can write a Trustpilot review. If you fail to provide proof of no claims within the time limit stated by your insurer, it may invalidate your discount. When I moved from the barely-secure warehouse into a house with sturdy locks on all windows and doors they charged me a hefty whack to transfer my insurance as well as upon my premium by a considerable amount. Having used go skippy in the past I know how great the customer service can be, Great level of cover and payment flexibility, purchasing was easy, along with easy access to the resources via the portal. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. Different insurers may send it out to you in different ways. +44 (12) 5284 9883 Landline Aldershot UK There have been 4 lookups for phone number 1252849883 (01252849883).Check this phone number 1252 849 883, find out who called me for free and add reviews.Best Reverse Phone Lookup. This is due to may reasons such as doing different quotes online using different occupation details. Did you know?You can view and validate documents by using your online portal. Absolutely fantastic customer service ..this company has given me peace of mind insuring my new car so efficiently..answered all my questions and that put my faith in the company, Very pleased with my quotes, all sorted and first payment done within 10 minutes, happy that I can look on my portal, and do any changes if I need to, and any claims if ever needed, although fingers crossed that wont happen. I have since spoken to the company AGAIN and had to provide several proofs of payment.I would not be suprised if they do pass it onto a collection agency.100% would not recommend rude and obnoxious staff go well alongside a company trying to squeeze everything they can out of people with false promises and veiled threats.Stay Away. Hope I never have to make a claim as I feel this would be hard work and massive hassle. Pleasure to be in contact with her. Please scan your proof of address and email or post it to us at the above address. Good day, Thank you for the feedback. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Open Split View. hbbd```b``V3@$SXn@$k-d$XEL~AdXN 8m1ol#? 1 I am sorry that you were unable to get through to us on the phone. I took out the policy on the 06/06/17 I have tried several times to speak with someone I'm just left on hold and can not speak with someone. If you would like cover for your heavier business vehicles, please call GoSkippy4business on 0344 840 6360. 3, completed email and sent off, received a mail saying money would be refunded in 3-5 days. Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to resolve it for you. Good Moring Daniel, Thank you for the feedback. Avoid losing your no claims discount. Insurance for Drivers with Foreign No Claims Bonus Entitlement. This insurance is administered in the UK on behalf of Southern Rock Insurance Company Ltd, by Eldon Insurance Services Ltd. Eldon Insurance Services Ltd are authorised and regulated by the Financial Services Authority. Many of our customers send in the renewal notice or an official letter from their existing insurer. Is this legal? Catbrain Lane In a Nutshell. Car Van Bike Home Travel Business Need help fast? Manage everything you need - in one place. Do not go near! How do I claim on Goskippy? All documents must be dated within 3 months and include: Please scan your proof of occupation and email or post it to us at the above address. Stay away from Go Skippy car insurance. We also bring you excellent customer service and a large choice of optional extras. Hiden costs, poor customer service, they kept me on hold or kept transfering to other operator, every transfer took 30-40 minutes,after all this waiting i didnt get answers to my questions. 45097) REGENT **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. 9, still waiting but tried ringing them twice and told the wait over half an hour, no wonder as no doubt other fed up customers are trying to contact them. (a) Project Co acknowledges and confirms that: Sample 1 Sample 2 Sample 3 See All ( 30) Save. It's a con. Genuine people who pay for the policy loose out because of this clause. Cancellation letter When your insurance expires, you will receive a renewal invitation pack from your previous insurer, which includes information such as policy renewal date, policy number, registration number, NCD entitlement and claim Information. The website times out and doesn't let you back on to pay. I hope to hear from you soon. We use dedicated people and clever technology to safeguard our platform. I had a provisional licence and was covered by GoSkippy. GoSkippy are crooked bastards. Failure to do so will then require that the complaint together with a full report on your companys outrageous behaviour is passed over to the Financial Conduct Authority and Financial Services Ombudsman. 0344 840 6302. talk2us@goskippy.com. Uploaded proof of no claims discount and email said confirmation will be sent to me in the next few days only to receive an email 12 days later asking for the same thing. Kind Regards, Bronwen. Your address on your licence should be the same as the one on record. 2023 Trustpilot A/S. No complaints. This is our registered office only and we do not deal with in person customer queries at this address. bally sports detroit announcers; goskippy proof of no claims I never gave any issues and problems with the policy which purchased. Please scan your licence and email or post it to us at the above address. The company markets itself as a provider of competitively priced, no frills products. Does anyone know why i need to send a copy of my liecence to them? Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to resolve it for you. Almost 10 days later Go skippy send a letter for a payment of the complete remaining 10 months payment to make.when I phoned them again. You should see four tabs at the top of the page. Write to: If you have trouble accessing your policy documents, or would like a copy in a different format, please email:talk2us@goskippy.com, GoSkippy Insurance GO ROBBERY SKIPPY shoudnt exist. your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date. Copyright GoSkippy Insurance 2023. After several calls/emails from them they claim it is perfectly correct to charge more than 12 months insurance when you cancel after 8 months. Most Chapter 7 bankruptcy cases are no-asset cases. GO SKIPPY ARE THE WORST INSURANCE COMPANY ON THE PLANET AVOID THEM LIKE THE PLAGUE!!!!! Absolutely shocking customer service. Otherwise you will have to update your address on your driving licence with the DVLA. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ It is unlikely you will get no claims as such. Said they didn't do anything as he didn't admit liability but he admitted it the next day! 6, 9 days later and no cheque, what a surprise. 24/10/1988 Date 4. !realy bad company, you may call and get a policy but you will never make contact again cos if you have a problem it will be ignored and it will take more than 1 hr on hold then the phone will be put down on you!!!!! After I got my UK license I tried to change my policy to update it and they charged me 3 times the price of my current policy. Information provided by various external sources. GoSkippy describe themselves as a fresh, independent insurance broker. I promptly and unhappily paid the fine to wash my hands of the company only to receive a letter and email 2 weeks later stating that I had 7 days to make my payment or again it will be passed onto a collection agency. You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc. Received a letter and said that they cancelling the policy in a week time then tried to speak them on phone after waiting for 3 hours and they did not explain the reason and said speak to them only after the policy cancelled.I was paying by direct debit and they cancelled it when there is 10 days remaining with my current month which I already paid.Then I phoned them and they said I may have to pay the cancellation fee and they said if I made any payments forward they will deduct the amount and rest will refund. They said that my partners provisional licence date was the wrong date , even though I had the same date on the front of the card! My ref: PAEY51PC02. 73%. **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. Never call you back, cut you off, just don't care! Called yesterday to update my policy after purchasing a new car to be greeted by a rude customer service agent who had an attitude problem. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. You can click here to find out more or if you need help using the portal. You can find all your insurance policy information here. GoSkippy Insurance Lysander House Catbrain Lane Cribbs Causeway Bristol BS10 7TQ. Catbrain Lane I said that I had cancelled my direct debit as they had cancelled my insurance. These are direct copies of emails I have sent to them. I foolishly decided to renew last week, when I tried to change my address I have had my policy cancelled, at a 50.00 charge. Bristol BS10 7TQ. They may be cheap and quick to insure you but beware! Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ I've recently taken out a new car insurance policy and the insurer is asking me for proof of no claims, a practice which I thought had died out long ago seeing as I don't reckon I've been asked for it for at least 4 years. Print documents and view your renewal. I'm absolutely baffled and disgusted. Cribbs Causeway Find out how we combat fake reviews. Will you cover me. If you're not sure, contact your insurer for guidance. The fees Do you agree with GoSkippy Insurance's 4-star rating? GoSkippy is committed to conducting business ethically and transparently. And I have! I have spent hours on the phone in a cue hung up on countless times promised call back which never happened the live chat doesn't exist I sent an email it was ignored. ppg paints arena concert interactive seating chart. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. 10 July 2013 at 11:01AM. I would recommend this to anyone & everyone very fast competitive cover, dont pester you like other companys, always willing to help and got you at best interest made my address & car switch over really easy. I sent my marriage certificate and they they sent me a new policy document with my husband's surname and told me there was a charge to amend. and are cancelling my policy for a speeding ticket i got two years ago. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is our registered office only and we do not deal with in person customer queries at this address. I emailed back the letter I received saying no charge and now I have received an email with a letter attached saying they're going to cancel my policy within 7 days if I don't pay????? 2) I immediately phoned Go skippy customer services and was advised by the female operator to make a bacs payment to cover the missing months premium, which I arranged to do, she provided me with the sort code and account number to make this payment (Information I was provided by your operator was Acc no 3******3 sort code 8****3) and I also arranged for a 3 day extension period on my insurance to allow this payment to take place. what an absolute joke of an insurance company. 2023 Trustpilot A/S. all I could say is pls, pls and pls again dont waste ur money and time with this company [GO SKIPPY] Theyve cancelled my insurance within a month of buying it and ROBBED ME OFF 300 and more over,if u wanna speak to someone on the phone, there will be 45 minutes wait and once u get someone to speak to, they will hung up on u. I dont know if they know that what I live on/in is not a Mobile Home, Caravan, or a houseboat but I suspect they wont cover me as i live in a narrowboat. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. what the fuck are these people? Quick and efficient. Welcome to Called.co.uk Silly prices. For full details regarding cancellation of your policy Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ Registered in England No. I had to wait 45 minutes to speak to someone else , only for them to say that it was 174! No hassle customer service made easy. Kind Regards. Please supply photographs to support your claim and make sure all the important details are clearly visible. My guess for why they undercut other insurers, and why they seem to be the best insurers to go with is because they know theyll turn the tables once youve signed on the dotted line, however unfair it is. Company Type For Profit. You will need to visit www.gov.uk/view-driving-licence to download, print or save your driving licence record, which you will then need to send to us by email or in the post. Date of experience: July 16, 2021 Just spend an extra few quid as it's well worth it! Good day, Thank you for the feedback. They wouldnt take the payment over the phone , I was told that it had to come out as a direct debit. Copyright GoSkippy Insurance 2023. I am sorry to hear about the issue you have regarding your proof of no claims. They require a copy of your licence to check the information given to them is the same on your licence, and because they are a bunch of idiots who dont know how to used the DVLA automated telephone service or website to do the same. I would like to investigate this and offer some help. You may also receive it in your renewal email as a document attachment. GoSkippy Vavista We're number 18* in the top 50 UK insurance brokers - and climbing fast! Don't respond to emails, Enquiry line is dead, Impossible to speak to anyone. However I'm not giving them 5 stars as they did hound me a little via phone during the last month of my policy. I payed my policy in full 500 but now Im on the sick and not working they want another 437 to change my occupation to house wife or my policy will be cancelled! You can get proof of your NCD from your previous insurer. I had to do everything and landed a 100 in calls on my phone bill in 2wks! Fantastic service. The insurance company pay the glass repair company 30-40 to repair the windscreen and they charge you 100 for the next 3 years as a result of you having had a claim. Proof of your address or occupation, this is required within 14 days of the request, Your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date, Number of years no claims bonus (if applicable), A licence check code and the last 8 digits of your driving licence number, Registration of your vehicle when you were previously insured, Insurance documents (NCB or certificates), Name & job title (must be signed and on headed paper), Tax returns if self-employed & Tax Reference number, Companies House website (only if company director), College/ University acceptance letters for students. I hope to hear from you soon. Good Morning Dave, Thank you for taking your time to review us. I would like to look further into this for you and possibly offer some help. Try it you may be pleasantly surprised . If we ask for: Failure to provide the information requested, may result in the cancellation of your policy and the charges shown in our Terms of Business will then apply. I would like to contact you back and assist you with your query, however I would need your contact details and policy details in order for me to do this. Your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date Failure to provide the information requested, may result in the cancellation of your policy and the charges shown in our Terms of Business will then apply. Think i been stung by this company too.. 3 times they hung up on me for tryin to add my missus on the policy think i should cancell my policy within the 14 day cooling off period.. gonna charge 75 quid for this i beleive . GoSkippy is committed to conducting business ethically and transparently. GoSkippy Insurance Reply from Darwin Insurance. 1. The website is horrible, looks like from 1970s, no app, nothing useful. THEIVES! I hope to hear from you soon.Kind Regards Bronwen. Otherwise you will have to update your address on your driving licence with the DVLA. I sent them my no claims letter, police correspondence and the email from the dubious personal injury lady at GoSkippy. A proof of claim is a form submitted by a creditor in order to receive money from a debtor who has filed for bankruptcy. on the 30th of jan they wrote a letter & sent it by post arriving on the 05/02/2015 saying from midnight on the 30th of jan they had cancelled because they had not received v5 yet . I filled in the online claims form, 4 days later i had still heard nothing so i phoned. I live in a Mobile Home. 12) I then requested the complaints procedure to take the matter further, and was advised that the matter would be passed to them as a result of my request and that they would contact me a a few days. Heres how you can get in touch. Please click here to access our help centre and find the best way to deal with any queries you have. GoSkippy . Copyright GoSkippy Insurance 2023. STAY AWAY FROM THESE ROBBING FCUKSI made a typing error on my application and they charged me 62.50 for them to change 6 numbers when i emailed them to say you can whistle for it they insisted i will be paying itfair enough i thought so two days later I recived another email from GO ROBBERY (skippy) to say i havent sent the correct information regarding no claims! Will you cover me? For full details regarding cancellation of your policy All rights reserved. Will never use this insurer again, wouldnt even insure so much as a mouse with them and certainly will be spreading the bad word, they cant be trusted whatsoever. The fees This letter has been given upon his request with no liability what so ever. 1 hour of waiting for my call to be answered I was told that yes my documents were on my account & there was system error. 6334001). No Claim. Suggested companies are based on peoples browsing tendencies. Then when I cancelled insurance as car written off and didn't want new one with them they said I had no ncb! They wouldnt listen , then they hung up! They made 7 mistakes on my car insurance, including that they said i was a full time househusband when i am not even married. Post your scanned proof of address, proof of occupation, NCD proof and licence Hastings Direct are reported to be revising their policies to include a few interesting changes, one stands out quite clearly: "windscreen claims will affect no claims . Car insurance cancellation documents Certain insurers will send out a pack of final documents should the customer choose to cancel or not renew their policy; in some cases, this pack will include your proof of no claims discount.