Your concierge is a bit like an agent to you on board ship. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Was at St. Johns Bay well over a mile from the ship and as a test used the. This site does not include all credit card companies or all available credit card offers. Just up the tip. to observe the boarding process and see how smoothly it worked. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Celebrity Cruises is one of those lines that offer both concierge and butler service. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. 19952023, The Independent Traveler, Inc. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. hoping our third time in april actually results in an escort! Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. 1,382 sq. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. [CDATA[ This may be something that is a difference between European standards and American. This post contains references to products from one or more of our advertisers. Look for the connecting stateroom icon. Therefore, most passengers generally tip with cash. If people keep their expectations down a little things would be better for all. Draw a bath with bubble bath or flower petals. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. That was also fabulous to be able to graze while all 4 of us got ready for the day. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Started August 27, 2021, By The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Some have just concierges but no butlers. Some lines, like Silversea, have a butler for every suite. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. What is Norwegian Cruise Lines largest ship? If anyone has given us outstanding service, we will tip extra at the end of the week. first time, my mom's card didnt have her picture loaded when she scanned at security. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Stay close to them with our convenient connecting staterooms. Let's take a deeper look with these two examples. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Job specializations: Real Estate/Property. We were on a very port intensive itinerary with our two kids. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. This will greatly affect the level of tips that you are expected to reward their service with. Related: Are drinks packages worth the price? Luxury bath products in stateroom bathrooms. Celebrity Cruises is one of those lines that offer both concierge and butler service. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. I thought our room steward did the cleaning and turning down/making up. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. 574 sq. After the party, they will clean your suite while you enjoy the ship. (Enrollment required for select benefits.). After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? To add to the above, your butler and concierge are shared with other guests. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Double balcony is offered on Norwegian Dawn. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Butler and Concierge are not included in the Daily Service Charge. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Enjoy the amazing views together on your large, private balcony. So just curiousThanks again!!! When we talked to the butler, she said, "I'll bring you a menu. Uber Cash and Uber VIP status is available to Basic Card Member only. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. With up to 6,694 sq. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Kick back in the living and dining area. These Guild of Professional English Butlers are among the best anywhere at sea. Personally, we are happy to go on our own when they let you. I have found the concierge to be hit or miss. Started August 27, 2021, By Check out each port from your private balcony. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. We planned on bringing his food up to him as it arrived. All Rights Reserved. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. A line-by-line guide. A, This is a question than I hear many first time cruisers ask but luckily we've never had. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. The magic starts before you even board the cruise. Here are a few threads that might help (some even with pics! my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. If the ID card is bad it gets worse. Your butler will also remember your preferences and attend to your every need. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. ft.*, you have space for up to eight guests. This suite additionally includes a private balcony. Windstars 2023/24 Middle East program kicks off in November. You can book a Concierge-level cabin to unlock . If you forget let say your jacket and your in the theater you call your butler. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. As such, there is no specific guideline on how much you should tip your butler. I will call him. So we'll be trying that out next summer! We may receive compensation when you click on links to those products. Hey! You booked a spa mini-suite which is not a suite. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. We expected beggars on the streets of the big cities but not on the ship. They also. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. ft. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Actual amenities vary by ship and category. What is being described on this thread is reality. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. But the extra services are the real reason cruisers love Disney's Concierge level. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Handy when away from your cabin to call cabin mates or order services. This suite also includes a separate living room area, and balcony. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Enrollment required. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. An aft-facing suite would include a butler/concierge. //]]>. Does NCL track this activity? Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. With up to 574 sq. You will be able to leave a comment after signing in, By Then watch the moonlight dance on the waves from your private terrace. Watch the horizon glide by from expansive private balconies. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget.